Booking a Hotel / Room:
Getting accurate information about the accessibility of a hotel
or guesthouse can be difficult and sometimes frustrating. Most
people don't intentionally give you bad information. It happens
because they don't understand what it is you are asking or they
don't understand the importance of their answers. In an effort
to be helpful they sometimes tell you what they think you want
A good idea is to get hold of the publications issued about your
disability or general disability papers / magazines and look
through the advertisements sections. They often carry
adverts from properly accessible hotels and guest houses.
They also carry adverts for places to stay abroad too.
Most high street travel agents or even Internet booking agents only have limited accessibility
information on their computers. They can however contact
the hotel directly on your behalf to get more detailed
information for you. If you can, talk directly to the
hotel you have picked to potentially stay in. When contacting the hotel tell
them that you need to talk to someone who can give you some
details about their rooms equipped for guests with disabilities.
Make sure the person you are speaking to has been in the rooms
in question, or get them to phone you back from the room if this
is possible. Make sure you get your questions answered in
good detail. Some peoples idea of what constitutes a disabled
bathroom is far from what is actually needed by the end-user.
Just throwing up a couple of handrails near a WC without there
being sufficient space to transfer from a wheelchair doesn't
mean a disabled person can use it. You will know your own
capabilities and more importantly where you may be able to
compromise to make more places suitable for you. It's a
good idea to know in advance the seat height of your wheelchair,
the overall width of the chair and the space required to turn
around in. Most places will willingly measure door widths
and bed heights for you. A big problem often found is that
the hotel bed is far too low to transfer safely from a
wheelchair. This can normally be solved by putting an
additional mattress on top of the bed which most hotels
willingly do for you. A lot of the big high street travel
agents keep details of all door widths, ramps and other access
information on their computers now.
Booking a Hotel Room
Villas and Apartments